DUBAI, UAE – Effective June 13, 2016, submission of documents on the approval of Job orders by Philippine Recruitment Agencies (PRAs) , Foreign Placement Agencies (FPAs) and Principals will be done online.
The Online POLO Dubai Portal has the Verification System, Case Management System, Information System on Training and Seminars, Feedback System and Ask Kabayan.
Every stage of the process in the Verification System has a disclaimer that only authentic documents are to be submitted. Verification stamping, signing and payments will be done after the system notifies the applicant thru their email addresses to come to the POLO for presentation of the original documents. The verification system streamlines the processes and eliminates the constant follow up of PRAs and FPAs /principals in the office as they monitor the progress of the processing of their documents online.
In the case management system, the system generates case docket number and real time status of cases as well as accurate and timely reports for policy recommendation and policy making. The case management system will eventually be linked to the verification system.
Ask Kabayan was launched on May 1, 2016. OFWs can ask questions and answers will be posted online so that anyone in similar situation can learn from it. Case officers who have accounts of OFW’s problem/situation also contribute.
The BM Online System is linked to the portal. The portal has links on the website of DFA, DOLE, POEA, OWWA, SSS, Pag-ibig, Philhealtrh, DSWD and DOH. The feedback system adopting the ARTA will be available.